Dispatch and Delivery Times
At Butterfly Knife, we aim to provide you with the best shopping experience. Please find the details of our dispatch and delivery times below:
Dispatch Time: Orders are typically processed and dispatched within 1 to 5 business days from the date of purchase. We work diligently to ensure that your order is prepared and shipped as quickly as possible.
Delivery Time: Once your order is dispatched, you can expect your delivery to arrive within 5 to 10 business days. Please note that delivery times may vary depending on your location and other factors beyond our control.
We offer worldwide shipping for all our products, and shipping is completely free of charge.
Tracking Your Order
Upon dispatch, you will receive a shipping confirmation email containing tracking information. You can use this information to track the progress of your order and estimate the expected delivery date.
Lost or Delayed Shipments
In the rare event that your shipment is lost or significantly delayed, please contact our customer support team at email@example.com. We will work diligently to investigate and resolve the issue promptly.
Return and Refund Policy
For information regarding returns and refunds, please visit our Returns and Refund page. This page outlines our policies and procedures for returning items and seeking refunds.
Questions or Assistance
If you have any questions or need further assistance regarding your order, shipping, or any other inquiries, please feel free to contact us at firstname.lastname@example.org. Our dedicated customer support team is here to assist you.
Changes to Shipping Policy
We reserve the right to make changes or updates to our Shipping Policy. Any revisions will be posted on this page, and the updated policy will become effective immediately upon posting.
This Shipping Policy is effective as of 7 September 2023.